PREORDER SHIPPING UPDATES
PLEASE NOTE:
Each of these books are preorders. That means that orders for books are not placed with our printer until all preorders are complete.
Need to update your shipping address for your preorder? Click here to see how!
We work with our printer consistently to update processes to bring the best possible product to you.
Printing begins once a preorder completes. You will now notice shipment dates include significant buffer time (4-6 months) to allow for any manufacturing adjustments and unforseen delays. Our hope is to begin delivering shipments to you early. These new processes and timelines apply to all book preorders October, 2023 and forward.
Delivery dates are subject to change; however, we will do our best to keep them as consistent and timely as possible.
The Process:
- Once books arrive, they go through 1-2 rounds of quality control before they are shipped to you.
- All of our books are handled with gloves and packed with the upmost care.
- Any Hand Painted Edge copies ship to Simply Painted Pages, after the first round of quality control. After your edges are painted, they then come back to us for the second round of quality control and ship right back to you!
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As we've closed out our first year of business, our first few preorders were delayed due to updating printers, edge painting (hand sprayed by Simply Painted Pages), and shipping processes after our first preorder. Updates can be found here as we have them.
Thank you to all who have supported us and been so patient with us as we work through these growth stages with you!
Shipping Complete
All orders are fulfilled!
Shipping Complete
All orders are fulfilled!
Updated December 17th -
*The previous update still applies. We are currently completing proofs and approval processes. We will keep everyone updated as production with the new manufacturer for TBACB continues to progress. Thank you for your patience and support.
*Please note that no other preorders are being run through this old manufacturer, and all other delayed books from the timeframe have been fulfilled or in completion including all single orders of The Coven.
Thank you for your continued patience as weâve worked through this complicated and incredibly frustrating situation. We know itâs been over a month since our last update, and we want to share the full picture of whatâs been happening and why, and allow as much transparency as we can now.Â
After receiving tracking details in October from the manufacturer, we believed the books were finally on their way to us after their attempt to resolve the previous manufacturing issues on the first run.Â
Unfortunately, it has since become clear that this information was not truthful, and the books were never shipped to us. This has been devastating for us to discover, as we have previously received completed editions from them that would indicate we could expect a finished product despite the delays.Â
After issuing a very strict ultimatum and having to move forward with legal action it has been made clear they cannot fulfill their commitments.
Weâve held up on this update until we could confirm with legal counsel on the best action to take and in hopes that they would wish to rectify the situation and save the integrity of the professional relationship.
Hereâs what actions have been taken to immediately resolve this once and for all:
- New Printer: Weâve entrusted the production of these books to our current reliable U.S. printer, who have already produced the stunning dust jackets youâve come to love, and several of our other titles that have already been delivered to customers. They have everything in hand and are aware of everything these books have been through.
- Expedited Timeline: The new printer is fast-tracking the process and has put these on priority to minimize further delays while ensuring the books meet our high standards.
- Production timeline including shipping to us: 15-20 days max (For clarification purposes, this is business days. Everything else we have received from this printer has been solid on their delivery estimations).Â
- Cancellations: We know due to this delay you may not prefer to wait further for your shipment, please email support at help@lithavenbooktique.com with your order number and "CANCEL ORDER" in the subject bar. We are always happy to cancel & refund any orders that experience an extensive delay.
- Legal Action: We are taking legal steps to address the issues with the original manufacturer to hold them accountable for their role in this prolonged delay.
- Progress Sharing: We will be sharing concrete production progress until books arrive in our hands.
We know words can only go so far when youâve waited so long and how much youâve invested in these editions, and we take that responsibility seriously. We cannot apologize enough for how this situation has unfolded. This has been an incredibly difficult and humbling experience, and while we wish it could have been avoided and we regret not taking this route sooner, we are doing everything in our power to make this right. We are now including a second extra custom art print in every box, as a thank you for waiting. Additionally, our team is very excited for you to read the exclusive bonus chapter included in this edition!
We are committed to ensuring these books are delivered as quickly as possible with the new printer while maintaining our quality many of you have previously received with our other editions.
Thank you for standing by usâwe couldnât do this without you. Weâll provide updates as the expedited timeline progresses and keep you informed every step of the way.
We will send out an address update reminder email to all customers before they begin fulfillment, so keep an eye on your email! You can also update your address now by following the directions HERE to ensure your book arrives safely.
Shipping is complete on all orders.
Shipping is complete on all orders as of July 23rd.
*If you have any questions or concerns on your order please email help@lithavenbooktique.com
Updated December 10th-
Fulfillment Status:
No edge single books - Complete
Gilded edge single books - Complete
Bundles with BOTH books without edges - Complete
Bundles with BOTH books with Gilded edges - Complete
Hand Painted Detailed Edge Singles- Complete
Hand Painted Detailed Edge Bundle Orders - 98% Complete
Book Voucher Submissions - These will begin shipping as soon as customer orders are completed. Please make sure your address is correct for shipment. If it is not, email with "Urgent - Voucher Order Address" in the subject line.
*Orders that include a book with detailed edges paired a book that has gilded or no edges will be shipped with all detailed edge bundles.
All shipment address updates must be complete. You may see how to update your address for unfulfilled orders here.*Please follow these exact directions, as just updating your default address will not update your specific order address
Please note: Address changes for all Lit Haven books can be updated anytime on our website until tracking has been added to your order. Address changes cannot be made once labels have been purchased. Additionally, cancellations for these products are no longer being processed due to fulfillment having begun.
* Please bare with us as we complete getting these out in batches in as timely a manner as possible.
Shipping complete on all orders as of June 29th.
*If you have any questions or concerns on your order please email help@lithavenbooktique.com
Shipping is complete on all orders as of June 29th.
Updated December 4th -
Replacement orders are currently being emailed for address confirmation and info for return labels.
Book Voucher Submissions - These will begin shipping once replacement orders have been sent out. Please make sure your address is correct for shipment. If it is not, email with "Urgent - Voucher Order Address" in the subject line.
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Customer Orders:
No Edge Digitally Signed - Complete
No Edge Hand Signed - Complete
Blue Edge Digitally - Complete
Cracked Glass (Holographic) Digitally Signed - Complete
Cracked Glass (Holographic) Hand Signed - Complete
Blue Edge Hand Signed - Complete
Raffle Detailed Edge Books - Complete
*If you received a shipment notification with tracking and it has not updated in a few weeks PLEASE let us know! Your order has shipped and was more than likely lost or stalled in transit to the second USPS facility. This is something we're seeing frequently right now and are trying to stay on top of the postal service to make sure your packages are delivered.
We can't wait for you to receive your stunning edition!
All shipment address updates must be complete. You may see how to update your address for unfulfilled orders here.
Updated December 4th -
Devious Lies and Midnight Blue are expected to arrive to port around 1-2 weeks dependant on holiday shipping congestion. We're so excited to finally have these arrive, and get these in your hands!
Thank you for your patience as we track getting this shipment to us!
Upon arrival to the warehouse these will undergo quality control, and we do expect the fulfillment process to go fairly quickly.
We will send out an address update reminder email to all customers before they begin fulfillment, so keep an eye on your email! You can also update your address now by following the directions  HERE to ensure your book arrives safely.
* We know due to this delay you may prefer to no longer wait further for your shipment: please email support at help@lithavenbooktique.com with your order number and "cancel order" in the subject bar. We are always happy to cancel & refund any orders that experience an extensive delay.
Updated December 4th 2024 -
The Hollow & Legend Omnibus is in transit us from overseas. We expect them to arrive around the next 3 weeks dependent on holiday shipping congestion and timelines.
Upon arrival they will immediately go through thorough quality control and begin going out to customers.
Thank you for your patience on these, they are a new product material for us and we want them to be absolutely perfect.
We will send out an address update reminder email to all customers before they begin fulfillment, so keep an eye on your email! You can also update your address now by following the directions  HERE to ensure your book arrives safely.
Updated December 10th, 2024 -
Current update still valid
Books are finishing the final stages of completion, and should be arriving to us mid-to end of December. We will notify everyone of any holiday interference, but the team will be working through the holidays to get all shipments out as quickly as possible.
The printer made a final material adjustment on the outer case materials. These are a little more sensitive as we are aiming to match as close to original materials as possible while also adhering to the current companies print standards. These will be both visually and to touch as close to the originals as we can achieve.
We can't wait for you to receive these beauties!
*Please note again these are being done with a different printer than our original Helfyre edition. We have tried to match materials as close as possible and improve some materials wherever we can, but there will be some minor differences from the original print run.
We will send out an address update reminder email to all customers before they begin fulfillment, so keep an eye on your email! You can also update your address now by following the directions  HERE to ensure your book arrives safely.
Shipping for all Overstock + Scratch & Dent books are Complete
All orders are fulfilled!
Updated Dec 10th 2024 -
These are still finishing out completion of production with the printer and have an estimated arrival date at the end of December-Early January dependent on shipping.
We were hoping to have these prior to Christmas, but we are unfortunately on the timeline of the manufacturers.
US jacket Production - We have been updated that jackets are being finished out, these will have a new feature we have yet to have on any of our editions that we are excited to share.
Thank you for your patience on waiting for this beautiful edition!
We will send out an address update reminder email to all customers before they begin fulfillment, so keep an eye on your email! You can also update your address now by following the directions  HERE to ensure your book arrives safely.
All orders are fulfilled!
There are still a small number of Meet Me Halfway Editions left on the site.
All orders are fulfilled!
There are still a small number of both editions left on the site. These are absolutely stunning in print!
Updated December 10th- Shipments are anticipated for February, 2025
*Updates will be provided closer to the shipment timeframe.
Updated December 10th 2024 -
Shipments are on track for the anticipated time of March, 2025
*More Updates will be provided closer to the shipment timeframe.
Updated December 10th -
Shipments are on track for the anticipated time of April, 2025
*Updates will be provided closer to the shipment timeframe.
