PREORDER SHIPPING UPDATES
PLEASE NOTE:
Each of these books are preorders. That means that orders for books are not placed with our printer until all preorders are complete.
Need to update your shipping address for your preorder? Click here to see how!
We work with our printer consistently to update processes to bring the best possible product to you.
Printing begins once a preorder completes. You will now notice shipment dates include significant buffer time (4-6 months) to allow for any manufacturing adjustments and unforseen delays. Our hope is to begin delivering shipments to you early. These new processes and timelines apply to all book preorders October, 2023 and forward.
Delivery dates are subject to change; however, we will do our best to keep them as consistent and timely as possible.
The Process:
- Once books arrive, they go through 1-2 rounds of quality control before they are shipped to you.
- All of our books are handled with gloves and packed with the upmost care.
- Any Hand Painted Edge copies ship to Simply Painted Pages, after the first round of quality control. After your edges are painted, they then come back to us for the second round of quality control and ship right back to you!
_____
As we've closed out our first year of business, our first few preorders were delayed due to updating printers, edge painting (hand sprayed by Simply Painted Pages), and shipping processes after our first preorder. Updates can be found here as we have them.
Thank you to all who have supported us and been so patient with us as we work through these growth stages with you!
Shipping Complete
All orders are fulfilled!
Shipping Complete
All orders are fulfilled!
Updated October 29th -
We are almost there! Thank you so much for baring with us during this extenuating delay. We don't take your patience for granted.
We received notice that the truck for Bloom is in transit to us!
Quality control is set to begin next week.
We know this has been an extremely long process, and it has frustrated us to no end to lose any customer faith as we navigated these manufacturing hurdles to get these books to you.
Once they are in our hands, we will move as quickly through quality control as we can. These will be gone through extremely thoroughly with everything this edition has gone through to get to you!
*PLEASE NOTE these are absolutely still coming to you and are of our utmost priority! This is the very last project we have with this manufacturing team and have since transitioned to new printers and manufacturing providers for all new and other existing preorders.
_______
- All single book Coven No-Edge, Simple, and detailed orders have completed fulfillment.
Once books arrive to the warehouse -
To Bleed A Crystal Bloom:
Orders that will include hand-sprayed edges will be the FIRST to be quality controlled and will be shipped via freight to Simply Painted Pages.
These books will be shipped out immediately upon completion and arrival back to our warehouse.
Quality Control & shipments for single no-edge books and bundles to ship with The Coven will begin immediately upon completion of the pallet being packed for Simply Painted Pages.
(All of The Coven books have already completed quality control and pre-packing stages)
- These will be shipping in batches and may take a few weeks once shipment begins, but we are currently working on setups and bringing in extra hands to expedite this process for these editions!
* Please bare with us as we get these out in batches in as timely a manner as possible. We know due to this delay you may be unable to wait further for your shipment please email support at help@lithavenbooktique.com with your order number and "cancel order" in the subject bar. We are always happy to cancel & refund any orders that experience an extensive delay.
_____
Previous Update October 8th -
We want to provide an important update on your special edition order of To Bleed a Crystal Bloom and the remaining to be fulfilled of The Coven. We understand the frustration many of you are feeling due to the multiple extended delays, and we deeply apologize for the lack of a recent update. We value your patience and support during this challenging process more than you know. We have been working behind the scenes to get clear answers regarding the shipment and wanted to share the latest details with you.
As many of you know, production for To Bleed A Crystal Bloom was supposed to be completed and shipping to us some time ago. However, the shipment was unexpectedly stalled without transparent explanation to us, and we have spent the past several weeks working diligently to resolve the issue with the manufacturer and get to the bottom of these delays to secure a reliable timeline for when the books would be en route to us. During this time, weโve been hesitant to provide premature updates as we didnโt want to give further incorrect or uncertain information. Let's just say we were about to get on a flight ourselves to get a solution for you.
The good news is that after significant efforts to get everything back on track, we're being told by the manufacturer that the books are completed, and will reach our warehouse in the next 2-3 weeks. We are awaiting tracking and will be watching it diligently.
Once they are in our hands, we will move as quickly through quality control as we can. These will be gone through extremely thoroughly with everything this edition has gone through to get to you!
*PLEASE NOTE these are absolutely still coming to you and are of our utmost priority! This is the very last project we have with this manufacturing team and have since transitioned to new printers and manufacturing providers for all new and other existing preorders.
_______
- All single book Coven No-Edge, Simple, and detailed orders have completed fulfillment.
Once books arrive to the warehouse -
To Bleed A Crystal Bloom:
Orders that will include hand-sprayed edges will be the FIRST to be quality controlled and will be shipped via freight to Simply Painted Pages.
These books will be shipped out immediately upon completion and arrival back to our warehouse.
Quality Control & shipments for single no-edge books and bundles to ship with The Coven will begin immediately upon completion of the pallet being packed for Simply Painted Pages.
(All of The Coven books have already completed quality control and pre-packing stages)
- These will be shipping in batches and may take a few weeks once shipment begins, but we are currently working on setups and bringing in extra hands to expedite this process for these editions!
_______
For those that have questions as to why we cannot pre-ship The Coven bundle books separately: The majority of our packaging is custom ordered per preorder to give an exclusive unboxing experience. For this preorder, our bundle boxes are upgraded with custom artwork printed on both the inside and outside with soft touch lamination and a pull tab design. Additionally, this includes already purchased and prepared art pieces, and other packaging materials for the bundles needed to ship for this preorder. We also do not charge additional shipping costs for our Bundles vs. Single book preorders/orders within The United States.
There is a lot of planning for specific numbers and material costs that go into preparing for bundle orders to be fulfilled. Getting additional boxes alone to separate the shipping of the two books would add an additional 2 months to the already delayed process. Keeping our bundles as is, outside of the previous listed factors, allows us to prepare for these books' final arrival and get these out as quickly as we possibly can.
At this time factoring in the potential loss of box costs, shipping materials, and additional shipping costs alone required to ship The Coven separately to customers, would be economically unachievable. We're looking at much more than a few dollars per person out of pocket to achieve this scenario, as well as a waste of materials as the bundle boxes are sized to ship two books safely and would need to all switch to single boxes. However, this is not just an issue of us not wanting to lose out on boxes, please know we have thought through this decision thoroughly from every angle and not lightly.
* Please bare with us as we get these out in batches in as timely a manner as possible. If you are unable to wait further for your shipment please email support at help@lithavenbooktique.com with your order number and "cancel order" in the subject bar. We are always happy to cancel & refund any orders that experience an extensive delay.
Shipping is complete on all orders.
Shipping is complete on all orders as of July 23rd.
*If you have any questions or concerns on your order please email help@lithavenbooktique.com
Updated October 29th-
The Book of Azrael by Amber V. Nicole & King of Battle and Blood by Scarlett St. Clair are currently being fulfilled!
Fulfillment Status:
No edge single books - Complete
Gilded edge single books - Complete
Bundles with BOTH books without edges - Complete
Bundles with BOTH books with Gilded edges - Complete
Hand Painted Detailed Edge Singles - These have begun fulfillment Courtenay from Simply Painted Pages is finalizing the remainder of these. The Pallet will begin transit back this week.
Hand Painted Detailed Edge Bundle Orders - These have begun fulfillment These are currently being painted by Courtenay from Simply Painted Pages, Pallet to be in transit back soon.
Book Voucher Submissions - These will begin shipping as soon as customer orders are completed. Please make sure your address is correct for shipment. If it is not, email with "Urgent - Voucher Order Address" in the subject line.
*Orders that include a book with detailed edges paired a book that has gilded or no edges will be shipped with all detailed edge bundles.
All shipment address updates must be complete. You may see how to update your address for unfulfilled orders here.*Please follow these exact directions, as just updating your default address will not update your specific order address
Please note: Address changes for all Lit Haven books can be updated anytime on our website until tracking has been added to your order. Address changes cannot be made once labels have been purchased.ย Additionally, cancellations for these products are no longer being processed due to fulfillment having begun.
* Please bare with us as we get these out in batches in as timely a manner as possible.
__
Thank you for your patience on the both of these, we know you are itching to have them in your hands as much as we are itching to get them out! We are so excited to have some movement on these!
Shipping complete on all orders as of June 29th.
*If you have any questions or concerns on your order please email help@lithavenbooktique.com
Shipping is complete on all orders as of June 29th.
Updated November 14th -
*If you received a shipment notification with tracking and it has not updated in a few weeks PLEASE let us know! Your order has shipped and was more than likely lost or stalled in transit to the second USPS facility. This is something we're seeing frequently right now and are trying to stay on top of the postal service to make sure your packages are delivered.
No Edge Digitally Signed - Complete
No Edge Hand Signed - Complete
Blue Edge Digitally - Complete
Cracked Glass (Holographic) Digitally Signed - Complete
Cracked Glass (Holographic) Hand Signed - In Fulfillment (see below)
Blue Edge Hand Signed - In Fulfillment (see below)
Raffle Detailed Edge Books - Complete
Book Voucher Submissions & Replacements - These will begin shipping as soon as customer orders are completed. Please make sure your address is correct for shipment. If it is not, email with "Urgent - Voucher Order Address" in the subject line.
*If you are still waiting on your order you should see it ship in the next 2-2.5 weeks. We promise your book is still coming to you! We had to do extremely extensive quality control due to manufacturing and shipping damages on this preorder and it has made the fulfillment timeline extend significantly. To ease any concerns: If for some reason additional books are needed to fulfill your order we already have replacement copies on their way from overseas to help cover and that were lost or damaged during shipping so we will ensure you have your hand signed copy with your chosen edge!
We can't wait for you to receive your stunning edition!
All shipment address updates must be complete. You may see how to update your address for unfulfilled orders here.
Updated October 29th -
Devious Lies and Midnight Blue experienced a short hold-up in customs, but are now still en-route to us! We will notify everyone upon their arrival.
Thank you for your patience as we get these books to us! Upon arrival to the warehouse these will undergo quality control, and we do expect the fulfillment process to go fairly quickly.
We have seen some short holdups with shipments due to the hurricane damage in Western North Carolina, but we are in talks with the shipping providers to utilize the shortest routes to us around these areas during transit.
We are doing our best to stay in contact and hopefully keep delivery as smooth as possible on our end.
We will send out an address update reminder email to all customers before they begin fulfillment, so keep an eye on your email! You can also update your address now by following the directions ย HERE to ensure your book arrives safely.
We can't wait to get these stunning books in your hands!
Updated October 29th -
The Hollow & Legend Omnibus is currently still completing preparation for shipment to the US, as a portion of the slipcases are finishing completion for packing. We expect these to be en-route to us over the next two weeks.
Books went through a last minute manufacturing location change, but we are happy to say it was a smooth transition!
Thank you for your patience on these, they are a new product material for us and we want them to be absolutely perfect.
Once the books complete shipping preparation they'll be in transit to us from overseas via both air and fast sea shipment.
We have seen some short holdups with shipments due to the hurricane damage in Western North Carolina, but we are in talks with the shipping providers to utilize the shortest routes to us around these areas during transit.
We are doing our best to stay in contact and hopefully keep delivery as smooth as possible on our end.
We will send out an address update reminder email to all customers before they begin fulfillment, so keep an eye on your email! You can also update your address now by following the directions ย HERE to ensure your book arrives safely.
Updated October 29th, 2024
Shipments are still anticipated for November, 2024
These will be arriving to us towards the end of the month of November, and are currently in production.
We can't wait for you to receive these beauties!
- Please note these are being done with a different printer than our original Helfyre edition. We have tried to match materials as close as possible and improve some materials wherever we can, but there will be some minor differences from the original print run.
*More Updates will be provided closer to the shipment timeframe.
Shipping for all Overstock + Scratch & Dent books are Complete
All orders are fulfilled!
Shipments are still anticipated for December, 2024
*Updates will be provided closer to the shipment timeframe.
All orders are fulfilled!
There are still a small number of Meet Me Halfway Editions left on the site.
All orders are fulfilled!
There are still a small number of both editions left on the site. These are absolutely stunning in print!
Shipments are anticipated for February, 2025
*Updates will be provided closer to the shipment timeframe.
Shipments are anticipated for March, 2025
*Updates will be provided closer to the shipment timeframe.
Shipments are anticipated for April, 2025
*Updates will be provided closer to the shipment timeframe.